Privacy Policy (English Version Only)
Privacy Policy for PolyDigi Solutions Limited
Last Updated: 9-April-2024
Introduction
This Privacy Policy governs the manner in which PolyDigi Solutions Limited, also doing business as PolyDigi (BioPass, MyBizChat, and MyBizChat Business) ("we," "us," or "our"), collects, uses, maintains, and discloses information collected from users (each, a "User") of our websites ("Site") and the services provided through our applications. By accessing or using our Site and services, you agree to the data practices described in this Privacy Policy.
Contact Information
For any questions or complaints regarding this policy or our practices, please contact us at info@polydigi.solutions.
Commitment to Privacy
Your privacy is critically important to us. PolyDigi Solutions Limited is committed to respecting your privacy and protecting your personal data. We collect and use your information only as described in this Privacy Policy.
Information We Collect
- Directly Provided Data: When you engage with our services, such as by creating an account, registering for an event, or seeking support, you may provide us with personal data like your email address or phone number.
- Automatically Collected Data: We receive some information automatically when you use our products and services. This includes your IP address and device information.
Use of Your Data
We use your personal data to:
- Provide and improve our services,
- Offer customer support,
- Update, secure, and troubleshoot our services,
- Market our products and services to you.
Data Types
- Secure Data: Encrypted data that we cannot decrypt. This data remains under your control and ownership.
- Service Data: Information about your use of our services for operational purposes.
- Diagnostic Data: Optional data for troubleshooting and improving our services.
Protecting Your Data
We employ stringent security measures to protect your data. Secure Data is encrypted, and access to Service Data is tightly controlled.
Your Rights
- Right to Know: You can request to know what data we hold about you.
- Right to Erasure: You may ask us to delete your data, subject to certain conditions.
Cookies and Tracking
We use cookies and similar tracking technologies on our websites for operational purposes and to understand user behavior. We do not use third-party trackers.
Information Sharing and Disclosure
We do not sell or rent your personal data. We may share your information with agents or contractors for service provision, or as required by law.
Compliance with Laws
We comply with applicable data protection laws and adhere to the principles of data protection.
Data Location and Support
Our data servers and customer support systems are primarily located in the United Kingdom.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will notify you of significant changes by email or through a notice on our website.
Contacting Us
For further information or to exercise your data protection rights, please contact us at:
PolyDigi Solutions Limited36 East Werberside,
EH4 1SU, Edinburgh,
United Kingdom
Email: info@polydigi.solutions